At superlg.ph, we take your privacy seriously. This Privacy Policy explains what personal information we collect from players in the Philippines, how we use it, who we share it with, and how we keep it safe — in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173).
Our Privacy Commitments
These highlights summarize our key privacy commitments. The full Privacy Policy below is the legally binding document governing how superlg.ph handles your personal information.
All personal data collected by superlg.ph is stored on secure, encrypted servers. We apply industry-standard security measures including SSL/TLS encryption, access controls, and regular security audits to protect your information.
Under the Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by superlg.ph. We honor these rights and provide clear processes for exercising them.
superlg.ph does not sell your personal data to third parties. We only share your information with trusted service providers who assist in operating the platform, and only to the extent necessary for those services.
superlg.ph is fully committed to compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and the implementing rules and regulations issued by the National Privacy Commission of the Philippines.
You can opt out of marketing communications from superlg.ph at any time. Simply update your communication preferences in your account settings or contact our support team to be removed from our marketing lists.
superlg.ph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.
Data We Collect
When you register a superlg.ph account, we collect your full legal name, date of birth, gender, nationality, and a copy of your government-issued identification document. This information is required to verify your identity and confirm that you meet the 21+ age requirement under Philippine gambling regulations.
We collect your email address, Philippine mobile number, and residential address. This information is used to communicate with you about your account, process transactions, send security alerts, and — where you have opted in — deliver promotional communications about superlg.ph offers and games.
superlg.ph may collect general location data to verify that you are accessing the platform from within the Philippines, as required by our operating guidelines. We do not collect precise real-time GPS location data without your explicit consent.
When you contact superlg.ph customer support — whether via live chat, email, or any other channel — we retain records of those communications. This helps us resolve disputes, improve our service, and maintain a record of any commitments made to you.
superlg.ph collects information about the payment methods you use to deposit and withdraw funds, including GCash account references, PayMaya account references, and bank account details for bank transfer transactions. We do not store full debit card numbers — card data is handled by our PCI-compliant payment processors.
We maintain a complete record of all financial transactions conducted through your superlg.ph account, including deposits, withdrawals, wagers, bonus credits, and adjustments. This data is retained for regulatory compliance purposes and to resolve any disputes regarding your account balance.
superlg.ph records your gaming activity, including games played, wager amounts, win/loss outcomes, session durations, and responsible gaming tool usage. This data is used for account management, regulatory reporting, responsible gaming monitoring, and improving the platform experience.
In compliance with Philippine anti-money laundering regulations, superlg.ph collects and retains data necessary for AML screening and reporting obligations. This may include source of funds declarations and enhanced due diligence information for high-value transactions.
superlg.ph automatically collects technical information about the device and browser you use to access the platform, including your IP address, device type, operating system, browser type and version, and screen resolution. This data is used for security monitoring, fraud prevention, and platform optimization.
superlg.ph uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage. Essential cookies are required for the platform to function. You may manage non-essential cookie preferences through your browser settings.
We collect data about how you navigate and interact with the superlg.ph platform, including pages visited, links clicked, features used, and time spent on each section. This helps us understand player behavior and continuously improve the platform experience for Filipino users.
When errors or technical issues occur on the superlg.ph platform, we automatically collect diagnostic data including error logs, crash reports, and performance metrics. This data is used solely for debugging and improving platform stability — it is never used for marketing purposes.
This Privacy Policy ("Policy") describes how superlg.ph ("we," "us," or "our") collects, uses, stores, and discloses personal information obtained from players and visitors ("you") who access or use the superlg.ph platform, including its website and any associated mobile applications.
superlg.ph is committed to protecting the privacy and personal data of all its users in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations as enforced by the National Privacy Commission ("NPC") of the Philippines.
If you do not agree with the terms of this Privacy Policy, you must discontinue use of the superlg.ph platform. For questions about this Policy, please refer to the contact details in Section 13.
For the purposes of the Data Privacy Act of 2012, superlg.ph acts as the personal information controller ("PIC") in respect of the personal data it collects from players and platform visitors.
As a personal information controller, superlg.ph determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with the DPA and this Privacy Policy.
superlg.ph collects personal information that you voluntarily provide when you register an account, complete identity verification, make deposits or withdrawals, contact customer support, or participate in promotions. This includes:
When you access the superlg.ph platform, we automatically collect certain technical and usage data, including:
superlg.ph may receive personal information about you from third-party sources, including identity verification service providers, payment processors, fraud prevention services, and publicly available databases, where permitted by applicable Philippine law.
superlg.ph processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your superlg.ph account, verifying your identity, and managing your account settings and preferences. |
| Service Delivery | Providing access to games, processing deposits and withdrawals, crediting bonuses, and delivering all platform features. |
| Regulatory Compliance | Fulfilling obligations under PAGCOR guidelines, the Anti-Money Laundering Act, the Data Privacy Act of 2012, and other applicable Philippine laws. |
| Fraud & Security | Detecting, investigating, and preventing fraudulent activity, unauthorized account access, and other security threats. |
| Responsible Gaming | Monitoring gaming activity to identify signs of problem gambling and administering responsible gaming tools such as deposit limits and self-exclusion. |
| Customer Support | Responding to your inquiries, resolving disputes, and improving our support services based on interaction history. |
| Marketing | Sending promotional communications about superlg.ph offers, new games, and events — only where you have provided consent or where permitted by law. You may opt out at any time. |
| Platform Improvement | Analyzing usage patterns and technical data to improve platform performance, user experience, and game offerings. |
Under the Data Privacy Act of 2012, superlg.ph processes your personal data on the following legal bases:
superlg.ph shares personal data with trusted third-party service providers who assist in operating the platform. These include payment processors (for GCash, PayMaya, and bank transfer transactions), identity verification providers, cloud hosting providers, customer support platform providers, and fraud prevention services. All service providers are contractually bound to process your data only as instructed by superlg.ph and in accordance with the DPA.
superlg.ph may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other Philippine government authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or part of superlg.ph's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
superlg.ph retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specific retention periods include:
Upon expiry of the applicable retention period, superlg.ph will securely delete or anonymize your personal data in accordance with its data disposal procedures.
superlg.ph implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While superlg.ph takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your superlg.ph account credentials.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by superlg.ph:
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. superlg.ph will respond to all verified requests within thirty (30) days in accordance with NPC guidelines.
Cookies are small text files placed on your device when you visit the superlg.ph platform. They allow the platform to recognize your device, maintain your session, and remember your preferences across visits.
You can manage non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the superlg.ph platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
The superlg.ph platform is strictly intended for individuals who are at least twenty-one (21) years of age. superlg.ph does not knowingly collect personal data from persons under the age of 21.
superlg.ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. Where changes are material, we will notify registered players via email or an in-platform notification prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the superlg.ph platform following the effective date of any amendment constitutes your acknowledgment of the updated Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by superlg.ph, please contact our Data Protection Officer using the details below:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by superlg.ph.
Play with Confidence
Now that you know how we protect your data, explore everything superlg.ph has to offer — hundreds of games, fast GCash and PayMaya transactions, and 24/7 support. For players 21 and above only.
21+ only. Please gamble responsibly. "Gambling is addictive. Know when to stop."